مسؤول بالرياض - مركز التحكم في عمليات ما بعد البيعRiyadh Officer, After Sale Job Control Cent

By continuing to use and navigate this website, you are agreeing to the use of cookies. Accept Home About Newsroom Join Talent Community Start applying with LinkedIn Start Officer, After Sale Job Control After Sales Job Purpose: To control and optimize workshop operations by effectively allocating jobs, monitoring work progress, and ensuring maximum productivity, efficiency and on-time vehicle delivery while maintaining high service quality and customer satisfaction. Job Role Key Functional Responsibilities: • Support with maximizing workshop productivity, efficiency, and overall utilization by monitoring daily flat‑rate hours, technician loading and available capacity. • Track & record labor hours, time controls, service remarks, and required reports within the Dealer Management System (DMS) to ensure proper documentation and workflow tracking. • Prepare and update daily job allocation sheets, compute available hours and track workshop vehicle inventory status. • Ensure optimal use of workshop bays, tools and equipment while preventing non‑productive bay occupancy. • Assign Repair Orders (ROs) based on technician skill level and capability, ensuring accurate time on/off recording, correct operation codes and proper labor charging. • Track work‑in‑progress (WIP) to ensure timely job completion and adherence to promised delivery times. • Facilitate sublet and bought‑out repairs and manage vehicles pending parts or customer approval. • Coordinate daily with Service Advisors on WIP status and support customer approval for additional work. • Track technician performance, time utilization and identify training needs to support development. • Promote professional treatment of technicians and report operational or safety risks to management. • Support with ensuring adherence to workshop safety, cleanliness and operational standards. • Provide accurate productivity, performance and utilization reports to management. Job Requirements Education: • Diploma in Automotive Service Technology or Auto Electrical Technology or any relevant field.  • 0 - 2 Experience in automotive diagnostics, servicing and repairs or any relevant field. Start applying with LinkedIn Start Job Search SA, Terms and Conditions Ceer Motors