Director of Data Platforms & Intelligence

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you're looking for , webook.com  is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.  Role Overview The  Director of Data Platforms & Intelligence  is one of the most strategically significant leadership hires at webook. This role owns and integrates: Data Platforms Analytics & Insights AI Enablement Intelligence Products Commercial Data Monetisation Operational & Executive Decision Intelligence This leader transforms webook’s data into a  revenue-driving, intelligence-generating engine . What You’ll Own Data Platform Strategy & Architecture Own the end-to-end data platform strategy aligned with product, engineering, and commercial goals Architect scalable batch + streaming pipelines, real-time analytics, ML enablement, and multi-tenant access Build on GCP (BigQuery / ClickHouse, Airflow, DBT, ML Ops) Ensure resilience during extreme traffic spikes and major events Data Reliability & Observability Implement full data observability (freshness, anomalies, schema drift, SLAs/SLOs) Treat data incidents with production-level severity Deliver trusted, always-on data for real-time ops and BI Business Intelligence & Decision Intelligence Lead executive dashboards, KPI frameworks, forecasting, and operational metrics Enable self-service analytics with governed semantic layers Partner with Product, Marketing, Commercial, and Operations on proactive insights Partner & Promoter Intelligence (Core 2026 Monetisation) Design and own data-as-a-product roadmap Build promoter dashboards covering live entry & capacity, forecasting, demand analysis, audience insights, market benchmarks, and queue & throughput intelligence Work with Commercial on pricing, packaging, and go-to-market AI Enablement & Predictive Intelligence Build data foundations for AI and ML models Support recommendation systems, conversational UX, forecasting, and anomaly detection Operationalise models with monitoring and retraining Governance, Security & Compliance Define policies for data access, retention, and protection Ensure PDPL & GDPR compliance in partnership with CISO & DPO Leadership & Organisation Building Lead Data Engineering, Analytics, BI, and Data Operations teams Define org structure, hiring plans, and career ladders Act as a core member of the Technology Leadership Team Essential 15+ years in data engineering, analytics, BI, architecture, or data leadership Proven experience building enterprise-grade data platforms Experience commercialising external data or intelligence products Deep knowledge of modern stacks (GCP, BigQuery/Snowflake/ClickHouse, streaming, BI tools) Strong AI, ML Ops, KPI, and executive reporting expertise Strong understanding of PDPL/GDPR Excellent executive communication and influence Nice to Have Experience in ticketing, events, travel, marketplaces, or entertainment tech Experience with multi-tenant data products Experience delivering market intelligence to enterprise clients Why Join webook? Own one of the most strategic data roles in the region Build intelligence products with direct revenue impact Shape AI-driven decision-making at scale Work at the intersection of technology, data, and live experiences